ESC Pre-Recorded Webinar Events

Using the ESC Mobile Client - Time: 46:38 - This webinar shows you how to use the ESC mobile client in the field. It covers everything from simple dispatching to rescheduling dispatches, creating invoices, taking payments, creating new customers and doing inventory counts. This is an ideal webinar to show to your technicians to help them get the most out of the mobile client software.

Setting Up Service Agreements - Time: 41:21 - This webinar shows you how to take advantage of the power of the service agreement module. It covers everything from simple agreements that perform repetitive dispatching and invoicing to more complex agreement topics such as associating parts with the dispatches and the automatic agreement renewal.

Successful Marketing with ESC - Time: 44:10 - This webinar shows you how to leverage the excellent information you have been collecting about your customers in ESC and use it for marketing. It covers how to select complex groups of customers and then send them information via email, letters or preprinted postcards. It also covers tracking of your marketing efforts so you can determine what works and what doesn't.

Version 10 Preview - Time: 45:35 - This webinar shows an overview of the new features in ESC Version 10. It covers everything from merging customers to designing your own custom dispatch ticket. Check out the new features now.

Understanding Inventory Cost & Prices - Time: 45:24 - This webinar shows how inventory prices are tracked in ESC. It also details how to setup and manage the prices of your inventory as your costs change over time.

Dispatching using the 7 day view - Time: 45:00 - This webinar shows the differences between the different dispatch boards ESC offers. It focuses on showing you how to use the 7 day view of the dispatch board to effectively manage your dispatches and avoid scheduling conflicts.

ESC SageQuest MCO2 Online Vehicle GPS Integration - Time: 70:00 - This webinar covers an overview of ESC's integration with SageQuest's new online GPS truck tracking software - MCO2.

ESC Add-Ons - Time: 55:00 - This webinar covers several popular add-ons for ESC version 9.0 including ESC Mobile for PDA's or Laptops, ESC Front Office, Caller ID, AHS, and ESC Mapping and Route Optimization.

Xora Integration Overview - Time: 7:50 - This webinar is a short overview of how ESC works with Xora's Mobile Phone Solution.

5 Time Savers with ESC - Time: 56:04 - This webinar covers Document Management, Mobile, Service Agreements, Caller ID, and Routing.

ESC Version 9 - Dashboard - Time: 5:11 - This webinar covers an overview of ESC's new integrated Dashboard.

ESC Version 9 - Parts Ordering - Time: 10:07 - This webinar covers an overview of ESC's new parts ordering and inventory features.

Additional ESC Webinars

ESC / Sage Quest Web GPS- Time: 70:00 - ESC now integrates with the Sage Quest Web based GPS. In this webinar you will see the web based GPS solution and how it integrates with ESC dispatching.

ESC SageQuest Vehicle GPS Integration - Time: 50:00 - This webinar covers an overview of ESC's Vehicle based GPS add on from SageQuest.

ESC/Sprint/Xora Mobile Dispatching & GPS - Time: 53:00 - This webinar covers an overview of the ESC and Xora Mobile computing solutions designed for Sprint Nextel phone.

ESC QuickBooks Integration Wizard - Time: 55:00 - This webinar covers an overview of the ESC QuickBooks Integration Wizard and the basics of integrating ESC with QuickBooks.

ESC Front Office Overview - Time: 41:00 - This webinar covers an overview of ESC Front Office, the web based Customer Account Manager and Dispatch Board.

ESC Overview - Time: 41:00 - This webinar covers an overview of ESC focused on the needs of the HVAC Industry. Topics covered include, dispatching, service agreements, document management, word processor, mapping, inventory, and more.

ESC Flat Rate Pricing Overview - Time: 7:50 - This webinar covers version 8.1's Flat Rate Pricing features. This brief overview will give you an idea of the features and benefits of ESC's Flat rate pricing features as well as the third party flat rate pricing we integrate with.

ESC Mobile Computing - Time: 20:19 - This webinar covers ESC Mobile. We demonstrate how you can wirelessly dispatch service calls, discuss mobile hardware requirements, and go over some basic configuration options in the mobile server.

ESC Version 8.1 Features - Time: 50:35 - This webinar covers version 8.1 of ESC and includes Mobile Computing, Mapping, and other features. It also gives an overview of the dispatching process as well as basic sales, service agreements, and inventory.

ESC Add-Ons - Time: 35:26 - This webinar covers some of the ESC add-on modules including, ESC Mobile for PDA's or Laptops, ESC Front Office, Caller ID, and ESC Mapping and Route Optimization.

ESC QuickBooks Integration - Time: 35:07 - This webinar was made for Intuit partners for the Enterprise version of QuickBooks. It contains information about the industries that use ESC as well as a short overview of how ESC works with QuickBooks.