ESC Version 13 Update History

13.0.94 - 9/24/2014 - Current Release

  • Fixed an issue from version 13.0.93 where new databases could not see reports.
  • Fixed an issue that inactive customers appeared on customer search.
  • Fixed work flow. You now cannot remove a dispatch from a device if equipment has been added or edited.
  • Added Feature. If a tech logs out of a device, we now verify that all dispatches can be removed from the device and remove them. If a dispatch is not able to be removed, we prevent the tech from logging off the device.
  • Added the new Job cost Over/under report – ESC Accounting

13.0.66 - 9/5/2014

  • Made changes to accommodate the following features added to the new mobile applications:
    • Editing a customer's contact information.
    • Removing a tech from a dispatch.
    • Showing labor hours on the Edit invoice screen when the dispatch is complete.
    • Enhanced the styling on the apps to make it easier to read.
    • Fixed the description view on iOS invoices (Android devices did not have this issue).
  • Increased the maximum message size to handle very large SageQuest/Reveal+ fleets.
  • Changed messages sent to Reveal+ to ensure dispatches complete correctly.
  • Removed the need for a MyServiceCentral account to send status updates to American Home Shield.

13.0.65 - 8/18/2014

  • Changed Balance Sheet 2 Year Comparison to not include the budget amount in the current year.
  • Added features for the New Mobile Management application and the New technician application.

13.0.63 - 8/4/2014

  • Fixed an issue where Cancel payments screen would close immediately.
  • Fixed an issue where dispatches closed on the EDB, that were not in an Off Job status, never fully closed on the dispatch table.
  • If a letter was used as the third character in a pre-payment (after the PP), an error would occur because the system would not get the next one in the list.  This has been fixed.
  • Fixed an issue that occurred with Post time to Payroll - ESC Accounting or Sage 50 Integration only.

13.0.62 - 7/25/2014

  • Added the ability to change the number of days an invoice is delinquent before the late charge is applied in system setup.
  • Fixed an issue where you could not close a job if you drilled into it on the job list.
  • Corrected an issue that prevented names obtained through card swipes from appearing on certain Merchant Warehouse reports.
  • Removed the Import from Goldmine option from the setup user screen.
  • Added the ability to preview invoices when mass printing/emailing invoices.
  • Fixed an issue where the payment date was set to the current date instead of the date the card was swiped when importing a mobile invoice into ESC.
  • Added the Zone filter to the customer list.
  • Changed the About screen to make it more obvious that this is does not contain troubleshooting info.
  • Made changes to Connections Server to use the forthcoming Version 14 Mobile Management app.
  • Fixed a calculation error on the Payable Aging Report. – ESC Accounting only
  • Fixed a calculation error on the Sales Summary report. – ESC Accounting only
  • Fixed calculation errors on the Balance sheet and Annual Profit report. – ESC Accounting only
  • Changed the way the reconciliation of accounts work to prevent un-reconciliation of old entries. – ESC Accounting only

13.0.60 - 5/23/2014

  • Fixed so that if you are in Create Word Processor Document in the Enter Customer/Document Screen and use an email template, it saves the template with the From section filled out.
  • Fixed Tax rate being not correct issues with Flat Rate part.
  • Changed Last price paid for inventory entry screen Tab 8 Vendors to reflect total if a buy/sell ratio is used.
  • Fixed issue with Flat Rate parts that did not let you change a price on a flat rate level of "None".
  • Changed documents in ESC to sort by Documents attached by date.
  • Changes to integration to work with both Fleetmatics and Sagequest systems.
  • Changed the Payables Aging report to now show aging by the filter date. – ESC Accounting only
  • Changed the Make Deposit screen to now show accounts and date when you "Find" a deposit. – ESC Accounting only
  • Fixed issue that with a Buy/Sell ratio on a part, large quantities would not compute correctly on Inventory Job Transfer. – ESC Accounting only
  • Fixed an error you get when using the Find Deposit button. – ESC Accounting only
  • Fixed issue that gave incorrect reporting if you used the same invoice number on a pre-payment. – ESC Accounting only
  • Stopped the ability to allow Change to the Vendor bill once bill is paid. – ESC Accounting only

13.0.57 - 4/17/2014

  • Fixed an issue where an error would occur when saving an invoice in ESC if you didn’t have an Accounts Payable account selected in System Setup | System Accounts.


13.0.56 - 4/15/2014

  • Fixed an issue where ESC would hang if you deleted a prepayment in QuickBooks and then tried to save the invoice in ESC.
  • Fixed an issue where a user could delete service agreements even though they were denied permissions.
  • When you save a dispatch in ESC it now removes any extra spaces at the end.
  • You no longer have to use dashes when searching for a contact location phone number in the Customer List View.
  • In the Sage 50 Connection Wizard it mentioned QuickBooks instead of Sage 50 on one of the first screens.
  • Current liability charges on the Reconciliation Report now show as positives instead of negatives. – ESC Accounting only
  • Fixed an issue where it was possible to tender a Merchant Warehouse payment in a closed accounting period. – ESC Accounting only
  • Fixed an issue where it was possible to have a sales transaction hit the ledger if the period wasn’t created. – ESC Accounting only
  • Fixed an issue in the Reconcile Account screen where numbers were being chopped off if the number exceeded 1,000,000. – ESC Accounting only
  • Fixed an issue where ESC was not rounding properly when transferring inventory to a job and you had 5 digit pricing enabled. – ESC Accounting only
  • Fixed an issue where if you voided a deposit that had multiple payments it was not removing all of the payments from the Deposit Report. – ESC Accounting only

13.0.54 - 2/25/2014

  • Fixed an issue where entering a new dispatch number manually into Dispatch Entry would cause ESC to hang if you were directly connected to QuickBooks.
  • Reverted the logic for the Begin invoicing on field in Enter Service Agreements | Invoice when On dispatch is used to how it was before patch 13.00.14. Now, if On Dispatch is used it ignores the Begin invoicing on date when posting so that it always posts the parts to the dispatch.
  • Any agreement invoice items that are set to On Dispatch and not to print will now properly carry the no print flag to the Parts tab of Dispatch Entry when posting agreement dispatches. Currently, any items that should not print show up as sub assembly items on the Parts tab however this is just a visual issue that will be remedied in Version 14. When you create the invoice from that dispatch the no print flag will carry properly to the invoice.
  • Added a Through Period filter to the Balance Sheet 2 and 5 Year Comparison reports. – ESC Accounting only
  • Added additional logic when saving and loading invoice templates so that it handled billing codes differently. Prior to this patch, ESC would treat billing codes like parts where it did not save the price with the template. In the new patch, it now only saves prices for billing codes.

13.0.53 - 1/31/2014

  • Fixed an issue in the Department Sales Comparison report where the graph was running into the footer region.
  • Fixed a rounding issue in sales invoicing that was causing zero dollar invoices in Enter Payments to show up.
  • Fixed an issue in the ledger where it was possible to get the total expenses to not equal the current period items listed on the Income Statement report.
  • Fixed an issue in Enter Quotes where if you had an assembly part with multiple sub items and you increased the quantity of the main assembly item, the markup percentage would also change.
  • Fixed an issue in 1099 printing where it was printing an extra payment for transactions created on 1/1/14. – ESC Accounting only
  • Made payroll check printing a wrapped transaction so if there were any connection issues to the server when printing a check then the entire transaction can roll back. – ESC Accounting only
  • Added an “Inactive” filter to the Agreement Reserve Report. – ESC Accounting only
  • The columns in Order Parts are now expandable and it also saves the configuration when you exit the screen.
  • The Reconcile Account screen will now show deposits with the same deposit number individually. Previously, if there were multiple deposits made with the same deposit number it would combine them on the Reconcile Account screen. – ESC Accounting only
  • Removed the ability to use parent accounts in Enter Chart of Accounts unless ESC Accounting is enabled.
  • You can no longer delete a wage item that has been used previously. – ESC Accounting only
  • Fixed an issue where you were not able to collect a Merchant Warehouse prepayment when editing an existing quote on mobile.  This was affecting both the laptop client and Android\iPhone.

13.0.51 - 1/16/2014

  • Added “Start date” and “Projected end date” filters to all of the job reports in Company | Reports | Job Reports except for the Job Labor Report. – ESC Accounting only
  • Added an “Include Calculated Overhead” filter to the Income Statement reports. – ESC Accounting only
  • Added a signature line to the bottom of the receipt that’s printed out of the Tender screen in Sales Invoicing.
  • Changed the “Document” filter to now say “Invoice” on the Vendor Payments Report. – ESC Accounting only
  • Fixed an issue in Adjust Inventory where if the Accounting Server was paused when trying to save an adjustment it would display a proper error message but leave the progress bar on the screen. – QuickBooks and Sage 50 only

13.0.49 - 12/10/2013

  • Fixed an issue where if you printed a deposit ticket from Banking | Account Register, the dollar value would show as $0.00. – ESC Accounting
  • Fixed an issue in the AHS integration where it wouldn’t allow you to import multiple dispatches.  It would import the first one properly but it would give errors on the rest, forcing you to re-send the emails that didn’t import.

13.0.48 - 11/27/2013

  • Fixed an issue in Enter Prepayments where it was possible to make a prepayment in Merchant Warehouse without providing a customer. A customer is now required to be selected.
  • Fixed an issue in mapping on the EDB where an error would occur when plotting tech routes.
  • Inactive payroll tax items no longer show in the Taxes That Apply To This Item tab when setting up a wage item. – ESC Accounting only
  • Added column sorting to the Make Deposit screen. – ESC Accounting only
  • You can now filter by the “Reference” field on the General Journal List. – ESC Accounting only
  • When entering the Make Deposit screen the cursor focus is now set to the Account field. – ESC Accounting only
  • If a check date wasn’t entered on a mobile payment and you import the mobile invoice\payment, the check date will be set to today’s date.

13.0.44 - 11/13/2013

  • Fixed an issue in Sales Invoicing where invoicing data on the screen would clear if you tried to email a customer without an email address then clicked the “X” on the upper right corner on the email screen.
  • Fixed an issue in the Customer Sales Analysis report where billing codes with an “Equipment” type were showing up in both the Material and Other columns.
  • Fixed an issue in the Canadian QuickBooks integration where having an apostrophe in a tax group name was causing ESC to crash in the QuickBooks Connection Wizard.
  • Fixed an issue in the Cash Drawer Reconciliation report where the report was only calculating the first four tax items in the tax code. If the tax code had five or six items, it was ignoring them.
  • Fixed an issue on the Electronic Dispatch Board where the dispatch was loading employee picture data in the background which could cause large delays in loading the board if high resolution pictures were used.
  • When creating a new database, ESC now limits the number of characters for the password to 10.
  • You can no longer edit a credit memo if it has been applied to an invoice.
  • If the “Round to next dollar amount” checkbox is enabled in System Setup | Inventory | Flat Rate Setup, flat rate parts on an invoice will now only try to round the labor + material + other value. The tax will be added onto that value instead of trying to round the total with tax.
  • When posting agreement dispatches, ESC now waits until the very end to display any errors until the end. For instance, if a customer has a credit rating that prevents dispatches from being created.
  • Added a “Post to External” filter to the Invoice List that allows you to filter by invoices that have posted to QuickBooks or Sage 50.
  • Added compatibility for Microsoft Office 365 email servers.
  • Added a new “Tax” filter to the Invoice List View.
  • Added a new feature to generate the W-2 electronic file which is submitted to the Social Security Administration. – ESC Accounting Only
  • Greatly expanded the 1099 reporting. You can now report various types of income. You can now control which vendor payments report on the 1099 by general ledger account. – ESC Accounting Only
  • Added 1099 Report. – ESC Accounting Only
  • Added capability to print the 1096 form (summary of 1099’s) – ESC Accounting Only
  • Payroll reporting types have been renamed slightly to include where they report to on W-2 forms. – ESC Accounting Only
  • Fixed an issue in Sales Invoicing where an error would occur if you re-saved an invoice that had a payment attached to it.

13.0.17 - 9/18/2013

  • Fixed an issue in the Flat Rate Plus import where if you removed some of the labels during the import you couldn’t select any flat rate repair levels. After applying this patch you do not need to re-import, it should just start working properly.
  • Fixed an issue where if a space was entered in a serial number when receiving inventory, you weren’t able to sell that serialized part on an invoice.
  • Added the ability to scan barcodes in Enter Purchase Orders and Receive Items.
  • Added comma separators in the check amount to the accounts payable and manual checks. – ESC Accounting
  • Added an “Order Placed” filter to the Purchase Order List.
  • Added a “History” button on the Enter Purchase Order screen that shows historical receiving transactions for the PO you have up and (if you’re ESC Accounting) will also show bills created for the PO.
  • Added a new list view called General Journal List. – ESC Accounting only
  • You can now add new equipment to a new customer without first needing to save the customer. In previous version, if you wanted to enter equipment for a newly created customer you would have to save the customer, pull it back up then add the equipment.
  • Added better recovery abilities when running credit card charges in mass and a deadlock occurs.
  • You can no longer save a point-of-sale invoice without a location.

13.0.12 - 8/1/2013

  • Fixed an issue in where it was possible to have prepayments post twice to QuickBooks.
  • Fixed an issue where ESC would crash if you enabled the "Show inactive parts" option in certain screens in ESC.
  • Fixed an issue in Qualifications where the invoice amount on the Invoices & Quotes panel was showing the invoice amount minus any credits that were applied. It now shows just the invoice amount.
  • Fixed an issue in Customer Entry where it was possible to enter a new customer number without the preceding zeroes and save it. This causes issues later on when you try to create dispatches, invoices, etc. for that customer because ESC requieres the preceding zeroes in the customer number.
  • Fixed an issue in the Connections Server where if a mobile dispatch had been re-synched to mobile client multiple times you weren't able to charge a credit card through Merchant Warehouse.
  • Tax code percentages used on an invoice are now saved when an invoice is saved. This means that if you change the tax rates for a tax code and you recall an old invoice that used that tax code, it no longer re-calculates the tax values. Now, the only time the tax value recalculates is if you manually change the tax code used on an invoice.
  • ESC now requires that you convert the database on the server machine where SQL Server is installed. You can also designate one other machine to do the conversion by going to Company | System Setup and manually typing the computer name that you want to give that ability.
  • You can no longer download patch updates to ESC unless the database has been converted first. This change was made to combat issues with errors that would occur if someone applied a patch without converting the database first. The new ESC version expected new database fields.
  • If ESC and the Connections Server are not at the same version, mobiles and Front Office will not be able to communicate with the Connections Server.
  • ESC now checks to make sure that parts being imported through the ASCII Import Utility have categories and sub categories.
  • Accounts that are Other Current Liability now show properly in Banking | Reconcile Account. -ESC Accounting Only
  • Removed the Import Mobile Inventory Counts option from the Activities menu in Adjust Inventory.
  • Added a shortcut to the Quote List under the Sales menu.

13.0.9 - 7/19/2013

  • Fixed an issue in customer search where our search query was not compatible with SQL 2008 and previous.  Due to this issue, you would get a “record not found” error when trying to click on a customer in the customer search window.

13.0.8 - 7/18/2013

  • Fixed an issue in Sales Invoicing where if you removed the body of the invoice on an invoice template, nothing would print on the invoice.
  • Fixed the broken help link for the Print/Email Invoices screen.
  • Fixed an issue where under very specific conditions you were unable to export or import employees to QuickBooks using the QuickBooks Connection Wizard.
  • Fixed an issue in Reconcile Account where the difference would show $0.00 at the bottom but still wouldn’t allow you to reconcile. – ESC Accounting only
  • Fixed an issue that could happen during a conversion from a database from Version 9.1 related to dropping the index ‘Location.OptStreetNum’.
  • Fixed an issue in Enter Payments, Enter Prepayments and the Tender screen where an error would occur if you tried to swipe a credit card using the ID Tech IDRE-334133B credit card reader.
  • Fixed an issue where pound signs would show in certain fields on the Trial Balance and Job Profit and Loss Detail reports. – ESC Accounting only
  • Fixed an issue where if you unselected a piece of equipment on an invoice and that was the invoice it was sold on, it wasn’t removing the invoice number on the piece of equipment.
  • Reports in ESC no longer use currency data types. Having data on the report as currency data type was causing issues when exporting the report to Excel.
  • You can now sort the General Journal report by the entry date or actual date. – ESC Accounting only
  • A user can no longer enable the “Quotes to be Scheduled” dashboard panel if they don’t have permissions to it.
  • Made significant changes to the way ESC calculates additional Medicare. – ESC Accounting only
  • When searching for a customer by their phone number in ESC, it now looks at the alternate caller ID numbers as well.
  • Extended the customer\location “City” field to 25 characters.
  • Fixed an issue in emailing quotes where multiline billing codes or inventory parts that used carriage returns weren’t showing properly on the emailed PDF.
  • Fixed an issue where it was possible to duplicate parts on an invoice if the original parts came from the Parts tab of the dispatch in ESC.
  • Connections Server will now send a proper error to the mobile client if it tries to retrieve an ESC Word Processor document. Right now mobile is not compatible with ESC Word Processor documents however we are currently working to get it fixed.

13.0.1 - 6/10/2013

  • Added proxy compatibility for new Version 13 webserver configurations.
  • ESC now recalculates spiff values on subassembly items if quantities are changed. It’s important to note that if there’s a percent of price spiff on a sub assembly item that the spiff will still be $0.00. Sub assembly parts have a $0.00 price because the main assembly is assigned the retail price.
  • Fixed an issue where the reporting type for Additions/Deductions wasn’t being saved to the database properly.  This only applied to new Additions/Deductions that were entered in Version 13.  To fix simply bring up the Addition/Deduction in Employees | Enter Additions and Deductions then just click Save. – ESC Accounting only

13.0.0 - 6/3/2013 - Initial Release

  • Officially released.