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Optimizing a Dispatch Into a Route

One of the essential keys to running a profitable service/installation business is to maximize your billable hours. Since most of your costs are fixed, more billable hours = greater profit. Simple as this equation is - it can be tough to implement.

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Rescheduling Dispatches Using the 7 Day View

The Electronic Dispatch Board's (EDB) seven day view is a great way to see when dispatches are scheduled, how long they should take and find available slots in your schedule for new dispatches. Using this view makes it is easy to identify potential scheduling conflicts before they occur and reschedule them. When using this view, however, it is also important to reschedule the dispatches you didn’t complete each day.

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Tracking Incentive Pay - Part 1

Incentive Pay is a great way to boost the sales, performance, and morale of your employees. This article is the first in a series that will explore the common ways of paying incentives to your employees. The first method I would like to focus on is tracking incentive pay as a percentage of revenue generated.

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Employee Profile - Meet Jonathan

dESCO is pleased and excited to officially introduce you to Jonathan Frei, our Director of Marketing and Business Development. Although he has only been with the company for 7 months, he has made a great impression on the team. Not only is he known as the guy who will eagerly take on anything dESCO puts in front of him, he is also known as the brave soul who likes to tempt fate in the name of exercise. We are in awe of Jonathan riding his bike to and from work almost every day, even though the Florida summer weather relentlessly wreaks havoc with daily thunderstorms and heat index temperatures that can reach over 100 degrees.

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Upcoming Events

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Wednesday, August 18th
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Regional Training - Las Vegas, NV
10/8/2010 - Customer Care Team
10/9/2010 - Back Office Team
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Regional Training - Philadelphia, PA
10/15/2010 - Customer Care Team
10/16/2010 - Back Office Team
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$100 Early Bird discount still available

Upcoming Events
Phone Support Disruption

On Wednesday, August 25th, 2010, we will be switching phone providers. The change is scheduled to take place at 8:00am Eastern Time and should take no longer than an hour and a half to complete. During this time we will not be able to answer our phones so you may not be able to get through to us until after 10:00am Eastern Time. We will be in the office at 8:30am responding to emails and chat requests, so you will be able to reach us during this period if needed.  We apologize for the inconvenience.