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Equipment Information
Track all important equipment information including: the make, manufacturer, serial numbers, installation and warranty dates. |
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Equipment Search
Quickly and easily look up customers based on equipment serial numbers. |
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Attach Equipment
ESC’s Equipment module allows users to attach equipment to dispatches and service agreements, giving the user the ability to fully track all service and maintenance calls for that piece of equipment. |
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Equipment Reports
The user has the ability to generate equipment reports based on warranties, installation dates, make, manufacturer, and model. |
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Mass Email and Letter Merge
ESC includes the ability to easily and quickly send mass communications to your customer base. You can now create letters and emails to large groups of customers in a few easy steps. Once these documents are created, they are automatically linked to the Attached Documents tab in the customer record. Using ESC’s powerful Word Processor you can create customer letter and email templates with many of the tools you are used to in industry-standard work processors. |
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Built-in Word Processor
ESC now allows you to create letters to your customers directly from the Customer Entry screen. A full template system allows you to create detailed form letters and automatically pull in your customers' contact information. There are many formatting options included; the ability to add graphics, bulleted/numbered lists, indentations and more. After you spell-check and print your finished letter, it is automatically saved as an attached document for that customer, which enables you to recall it at any time! |
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User-Friendly Interface
ESC’s sleek and easy-to-use interface will make your day-to-day work quick and more accurate. Using customized toolbars and navigators, you will seamlessly move from one area of the software to another, without having to re-key information. |
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