Monthly Archives: February 2011
Dealing with Price Objections when Quoting Service
If you are like many contractors, you put a lot of thought into your pricing. When you are quoting a price, you are not just pulling a number out of the air. You probably based your price on your costs, … Continue reading
Technicians Don’t Have to Write Anymore – They Can Speak into Their Mobile Phones
One of the most frustrating things that causes mistakes and loss of profits is trying to read field personnel’s service tickets. Now there is a voice option – technicians can speak their findings and have them recorded on service tickets…in … Continue reading
Conference Videos Released as ACCA Indoor Air Expo Ends
The 2011 ACCA Indoor Air Expo is in its final day today. Below are a few videos from the conference. The Indoor Air Expo is the ACCA Conference where HVAC professionals gather each year to learn about their industry and … Continue reading
Using Flexible Schedule to Provide Longer Service Hours without Increasing Overhead
Nine to five scheduling can be very limiting for your customers and your business. Chances are your customers are also working nine to five, meaning they will have to take time off to wait for your technician to their house. … Continue reading
Quoting for Your Customers and Your Bottom Line
When running a service company, quoting work proposals to your customers is a daily job. Creating quotes can be time consuming, and there is the constant temptation to quote low to win the customers’ business. The conventional wisdom supports this … Continue reading
Selling Service Software to Your Boss
Many HVAC, Plumbing, and other service companies that have been in existence for years and have never used software to manage their dispatches, quotes, invoices, or service agreements. However, in this fast-moving business environment, even traditionally low-tech industries can no … Continue reading
HVAC Hiring Outlooks Looks Rosy
According to an infographic by Mindflash.com, which drew upon data from the U.S. Bureau of Labor Statistics, PayScale.com, and other sources, HVAC Technicians may be one of the bright spots for job growth in 2011. The report projects that employers … Continue reading
Live Broadcast: 5 Easy Ways to Grow your Maintenance Agreements
If you are just getting started with maintenance agreements and want to make sure you get off on the right foot… If you are stuck – selling and renewing about the same number of agreements each year… If you want … Continue reading